![]() ![]() Make sure you back up your file before changing your online downloads!Ī second pattern is that Quicken's online download will miss transactions for no reason. Unfortunately I found out about the deletion after making a bunch of manual entries to update another account. The system renamed one of my Everbank accounts and deleted another. In the most major bug, I set up my Everbank accounts for automated transaction download (previously only one of them was on the manual web-connect download). On that score a session with Quicken chat left me worse off than I was before Chat. It does download transactions (or at least it did) but it could not accurately handle linked accounts. BTW, Quicken 2013 is a terrible program also. I agree, there should be a class action suit though I can't see how money can compensate the time I have spent and will spend again when/if I decide to revert to Quicken 2013. So now, in preparing taxes, I just spent two hours manually entering data that I had specified should be moved by clicking "specify lots." It is tax time and not the time to spend endless hours on a non-working program. I also discovered that Quicken 2013 did not transfer cost bases when I moved securities from one account to another. ![]() Chat refused to let me speak to a supervisor. Chat even wanted to suggest a work-around. ![]() Supposedly I have a telephone appointment next Tuesday (one full week after my useless Chat). Then this morning, I decided to try again with Quicken 2015 but not use the updating feature. ![]()
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